Commercial Lines Account Manager

Commercial Lines Account Manager

Job Type: Full-time

Location: Reading, Medford, or Georgetown, MA

We are seeking a Commercial Lines Account Manager to join our team. Hybrid position can be performed from either of our Gilbert Insurance locations: Medford, Reading, or Georgetown.

We work as a team, which means we prize collegiality and collaboration. It also means that, most times, we’re able to provide our people with the freedom to address their personal lives, provided this allowance is treated with respect. We know that you have families and personal lives and things that come up during the workday that need to get done. Our work structure accommodates that and treats you as both an adult and a professional person with good judgement.

Requirements

• Manage a book of Commercial Property & Casualty Insurance business.
• Assist to ensure all new and renewal insurance policy tasks are processed accurately and within required timeframes by tracking policy expirations for existing clients.
• Works proactively to ensure appropriate actions are taken to facilitate renewals.
• Provides support to AM, AE or Producer in the new business and renewal business workflows including but not limited to:
• Client research and gathering complete underwriting information.
• Conducting Loss Run Analysis.
• Preparing complete and accurate submissions including Acord applications and/or supplemental forms; sending out to market and/or performing Online Rating as required.
• Binding coverage and complying with any subjectivity(ies) as required by carrier, Surplus Lines Association and/or King Insurance Partners.
• Review all policies, identifying and notifying AM, AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier.
• Growing client loyalty by building positive relationships and providing high levels of advocacy, world-class service, and professional communication.
• Ability and willingness to continually grow your insurance expertise, management/leadership skills, and followership skills.
• All other duties as assigned.

Knowledge, Skills and Abilities (KSA):

• Specialty Designation.
• Additional Revenue.
• Exceptional customer service skills.
• Excellent multi-tasking, organizational, delegation and decision-making skills.
• Outstanding verbal/written communication skills.
• Ability to perform large work volumes with high degrees of accuracy.
• Exceptional personal character, including a strong work ethic, positive attitude, and willingness to always assist others.

Required:

• An active P&C license.
• 2 – 5 years of commercial lines experience.
• PC Proficiency, including MS Office: Outlook, Word, Excel.
• High school diploma or GED